Privacy Policy
Last updated: January 1, 2024
NgoHub ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. By using our services, you consent to the practices described in this policy.
1Information We Collect
We collect information you provide directly to us, including name, email address, phone number, and payment information when you make a donation or register as a member/volunteer. We also collect usage data such as pages visited, time spent, and browser information to improve our services.
2How We Use Your Information
We use your information to process donations and send receipts, manage volunteer/member registrations, send newsletters and program updates (with your consent), improve our website and services, comply with legal obligations including 80G reporting, and prevent fraudulent activities.
3Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist in our operations (payment processors, email services), government bodies for compliance purposes (FCRA, 80G), and partner organizations only with your explicit consent.
4Data Security
We implement industry-standard security measures including SSL encryption, secure servers, regular security audits, and access controls to protect your personal information. All payment data is handled by PCI-DSS compliant payment processors.
5Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser. Essential cookies required for the website to function cannot be disabled.
6Your Rights
You have the right to access your personal data, correct inaccurate information, request deletion of your data, opt out of marketing communications, and data portability. Contact us at privacy@ngohub.in to exercise these rights.
7Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Donation records are retained for 7 years for tax compliance. Volunteer records are retained for 3 years after last activity.
8Contact Us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at privacy@ngohub.in or by post at 123, NGO Street, New Delhi 110001.